Frequently Asked Questions

Do I need an account to place an order?

We need your data to deliver the items you ordered. We can offer you online service through your account details, such as access to your orders and your own wish list. After logging in, your data is entered immediately, so you don't have to do it over and over again.

What payment methods do you accept?

We accept Ideal, Visa, Paypal, bancontact, Belfius and KBC

What shipping methods do you provide?

In almost all cases you have the order with two business days at home. In some cases this takes three to five business days. This of course also depends on whether the item is in stock. You will always be kept informed by email. If you still want to know if an item is in stock, you can always call us on the telephone number 06 - 527 66 644

How long will it take to receive my order?

Of course we always do our best to send orders as quickly as possible. At this time it is best to take into account a processing time of 1 businessday.